Inland Revenue are upgrading their systems from 3pm on Thursday 18 April to 8am on Friday 26 April 2019 NZT. During this time, all IRD systems and services will be offline, including phone lines, offices and myIR web services.

What it means for you:


GST returns for the period ending 31 March are due 7 May. You’ll still be able to prepare and finalise your GST return in Xero during the outage, but it can only be filed online from Xero to Inland Revenue before or after the system upgrade.

Where possible, we recommend you finalise and file your GST return prior to 18 April to avoid any unforeseen delays caused by the upgrade.

  • Payroll:

    • Payday filing – details usually need to be submitted to IR within 2 days of the pay run so this will be extended to 29 April for any pay runs posted during the offline period.

    • Don’t forget that your last Employee Monthly Schedules (EMSs) for March is due by 26th April (extended due to the shutdown), but payments are due by 23rd April (first working day after Easter).  We recommend that you file and pay before the 18 April shut-down to avoid late fees and interest.

      For more information, head over to Inland Revenue’s website:

Automatic tax refunds

The IRD are automating the tax refunds process, directly depositing into the taxpayer’s bank account from late May until July.

What it means for you

These changes won’t apply to you if we prepare your tax return for you, but they may apply to other members of your family if their only income is from employment, investments (such as interest from bank deposits and savings), or a benefit under an employee share scheme where tax has already been deducted.

They need to ensure all information held by the IRD is up-to-date, especially their bank account details.  This can be done securely through myIR or by contacting the IRD directly.  For more information, check out the IRD website here:

Learn more about automatic tax refunds


Paying too much?

Do you have investment income? 
Check your details are correctly recorded – you could be paying too much! 

From 1 April 2020 the non-declaration
rate will be 45% – so update now and pay the correct amount of tax!

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